Frequently Asked Questions (FAQs)


We have clubbed an extensive array of questions that are frequently asked to us. Here you will find answers to all your queries in regards with our professional resume writing services for entry level, mid-career and senior level resumes. You can also go through the FAQs for the step-by-step, proven resume development process, that we follow to create customized and impressive resumes for you.


GENERAL QUESTIONS


We are a premier company in the field of Professional Resume Development Services since 2004, providing services to jobseekers from all around the world. We develop benchmark-quality resumes and capably handle different profiles, fields and functions, and have helped hundreds of thousands of jobseekers till date. Our writers are some of the best in the industry. Please read more About Us


To crack a job, you need to get that crucial interview call. The recruiter will reject most applications at first glance, but yours will stand a far better chance of being selected. Your resume will make an outstanding impression in the mind of the recruiter (usually within 10 seconds flat). Besides, our professionally developed resume gives you a better chance of succeeding in an interview. Our resume is skilfully written to play on your strengths and lead the recruiter to ask you questions which you can answer in the best possible manner.


Once we receive your order, it will be assigned to an appropriate resume expert in our team who is qualified to handle your profile depending on your industry and function.


We will choose from between hundreds of proven industry-accepted formats to ensure a perfect match with your profile, industry and function. Please refer to our samples page to see just a few of the formats that we use. We sometimes include greyscale shades to the document to add a sophisticated effect.


The length of the resume varies for different profiles. We concentrate on designing a classy job-winning resume that covers all skills, areas of proficiency and achievements without becoming exasperating for the reader. A one or two page resume generally serves the purpose. Exceptions may include mid and senior profile IT resumes etc.


Though we receive maximum orders for senior level executives and middle order managers, we are proficient in writing resumes for professionals at all levels starting from young college graduates and junior executives.


We are familiar with the following industries: Automobile, Engineering, Power / Electrical, Consumer Goods / Electronics, Insurance, Banking & Financial Services, IT – Hardware, IT - Software / Technology, ITes / BPO / KPO, Media / Television / Journalism, Recruitment / Placement / Head hunting, Construction / Building / Real Estate, Architecture / Interior Design, FMCG, Oil / Gas / Petroleum, Government / Public Sector, Defence, Infrastructure, Freight & Forwarding / Logistics / Transportation, Advertising / Public Relations, Telecom, Management Consultancy, Publishing & Printing, Pharmaceuticals, Paper / Cement, Shipping, Iron & Steel / Metals, Retail, Textiles, Dotcom / ISP / Web Services, Education / Training / Coaching, Travel / Tourism / Hospitality, Agriculture / Fertilizers & Pesticides, Aviation, Beauty/ Fitness / Wellness, Liquor / Spirits / Beverages, Medicine / Health Care, Bio technology / Clinical Research, Social Sector /Non-Profit and many others.


We specialize in the following functions: Sales, Administration, Finance, Accounting, HR, Marketing, Business Development, Legal, Operations, Engineering, Customer Service/ Relations, Audit & Taxation, Financial Control, Market Research, Secretarial, Company law, Purchase/ Materials, Logistics/ Supply Chain, Marketing Strategies, Production/ Manufacturing, General Management, Safety & Maintenance, After sales service, Stores Management, Import-Export, Research & Development, Quality Assurance / Management, CSR, Security, General Management / Plant Head, CEO / COO / CFO, Self-employed / Own business, and lots more.


Of course! Please peruse our samples for visual testimony of the quality of our work. Do note that we write tens of thousands of resumes in a year, and these samples are just a representation of our quality and output. We may use different formats, strategies and approaches to suit your profile, field and function.


QUESTIONS ABOUT RESUME CREATION PROCESS


Apart from your existing resume, we get relevant information through a questionnaire that covers all facets of your work history and is easy to use. In case you have any problem filling up the questionnaire, please write to us. We aim to get you the best results out of this exercise.


Our writers will extract vital information from your existing documents and highlight all pertinent aspects to ensure that your resume gets noticed right away.


Resume development is a structured process wherein we aim to craft a document that meets industry norms and also suits your requirements as a professional. Keeping this in view, we will get in touch with you by mail or phone before we begin working on your profile, and also at regular intervals during the development cycle. In case you have any other requirements, want to clarify a point, or submit new inputs, you are welcome to write to us during the draft development stage.


We will email you the final resume and cover letter drafts in MS Word .doc or .docx format, or PDF format if you so require. If you have ordered the additional web / online resume, you will receive it in .txt format.


No, we do not have the option of delivering hard copies of resumes, or resumes in CD / DVD form.


We will keep working on your draft until you are fully satisfied. In this process, our writing team will be in touch with you to seek clarifications if required. Please go through our Satisfaction Guarantee for details.


We have designed our resume development process in a manner which allows you to get your dream resume drafted without having to leave the comfort of your office or home. We work via the internet and over the telephone.


QUESTIONS ABOUT PAYMENT


You may pay securely online using MasterCard, Visa, American Express, Discover, JCB, Diner’s Club, and PayPal.


Absolutely! The order placing process will only be complete once you receive an online receipt specifying all details of the transaction. A copy of the receipt will also be mailed to you on the email ID provided by you.


Your credit card statement will contain details of the entity with whom you have entered into the transaction i.e. merchant details. In this case, the name ‘Resume Factor’ will reflect in the statement.


QUESTIONS ABOUT DATA SECURITY / INFORMATION CONFIDENTIALITY


We guarantee that all information submitted in the process of resume development remains with us and will not be saved anywhere on the internet openly. We have an ironclad policy which ensures that your details will not be sold to any company for promotional or any other purpose. Please read our confidentiality policy for further details.


If you have any more queries, kindly write back to us.